Privacy Policy
Please click here to view our privacy policy.
Free Account Registrations
i. Account Creation
By signing up for a free account with an email, users will be able to comment on articles and read certain content without restrictions.
To access services on TheEpochTimes.com, create an account with your email and password. You will be asked to update your information related to the account.
We offer email newsletters and promotional emails as part of the account services. You can unsubscribe from them anytime.
ii. Password Confidentiality Terms
Your account is intended for your personal use. In order to maintain exclusive access to your account, you should never share your login information with anyone else. Sharing log-in credentials may result in suspension or loss of services. No one from The Epoch Time will ever ask you to reveal your login information. You should never attempt to impersonate another person by using that person’s login credentials, or use any login credentials that, at the sole discretion of The Epoch Times, are deemed offensive. Failure to comply with these terms shall constitute a breach of this agreement and may result in suspension or termination of service.
iii. Unauthorized Use of Account
Please notify The Epoch Times immediately if you believe that your account has been accessed by an unauthorized user, or otherwise breached. This includes any loss, theft, or any unauthorized disclosure or use of your password or credit card information.
iv. How To Report a Breach
Contact us at Help.TheEpochTimes.com at your earliest convenience. If you believe your information is being used by a third party without your authorization, call our customer service line at 917-905-2080.
v. Grounds for Termination
By registering your email, you are assuming responsibility for usage and activity on your account. This includes:
- Usage by a third party to whom you have provided log-in credentials
- Any fraudulent or abusive activity
- Any usage deemed illegal by state or federal laws
Such usage may be considered grounds for termination of your account at the sole discretion of The Epoch Times, and may be referred to appropriate law-enforcement agencies.
Payment
Paid subscribers will automatically be charged in advance based on the subscription plan, which can be monthly or annually.
All subscriptions renew automatically with payment due and charged at the beginning of each billing cycle unless canceled.
For “End of the Month” cases, if the selected date is not present in a month (say, the 31st) for billing, then the preceding date is selected. The renewal shifts back to the original date in the subsequent month, if available. Example: The customer has signed up for a subscription that renews on the 31st of every month. The renewal of the subscription will fall on Jan 31, February 28, March 31 and so on, i.e., the subscription will renew on the last day of the month.
Trial Period
The trial period can be any length and offers may vary based on the current promotion. If the subscription is not canceled during the trial period, according to cancellation terms, the subscription will automatically renew to the plan agreed on at the time of purchase. Each subscriber can only have one trial offer per email address.
Cancellation
Digital subscriptions may be canceled at any time. Cancellation requests have to be received prior to the start of the next billing cycle. If the cancellation request is not received by that time, the subscriber will be charged for the new billing cycle and the cancellation will take effect at the end of that cycle. All payments are non-refundable.
Cancellations during the first month trial period will cause an immediate end of the unlimited access subscription. The user will then have standard, non-subscription access, which includes a very limited number of free articles to read and full access to the comments section.
All cancellation requests must be submitted through the customer service hotline at 1-917-905-2080. A cancellation confirmation email will then be sent to the subscriber.
Refunds
No refunds will be issued on any of our products. In the event of a cancellation, no future payments will be charged, but we will not refund a prorated subscription amount for the days between the cancellation and the current billing cycle’s end. In the rare event we do a refund, it is completely at our discretion and will be assessed on a case-by-case basis.
The digital subscription will remain active throughout the remainder of the current subscription period.
We reserve the right to make changes to our print and digital products at any time.
Unpaid Charges
On condition that the subscriber’s payment method is no longer valid, the subscription will not be immediately canceled. The subscriber is still responsible for all unpaid charges and any collection costs such as collection agency fees, attorney fees, and other fees.